My IPOD hanged

WOW... i can't tell you how frustrated I am right now.
I just got my IPOD back from Joyce and guess what? It hanged.I'm sure it's not her fault. It's a design problem (I'm almost positive :-D). This is the second IPOD and the first one just turned up dead... I don't know why. Now this IPOD seemed to have a longer lifespan but... unexpectedly it just hanged. I cannot reset it.. I cannot do anything but wait till the battery drains. We are talking about 4-5 hours of waiting.

I'm reading this book titled, Do You Matter? by Robert Brunner Stewart Emery and they were talking about how Apple thought about the design of IPOD. How they thought about what would the customer feel when he/she opens the box and how they thought about the buttons and all those stuffs. And I thought," wow, now that's a company that really want to appear that they care for the customer". Now, I wonder if they thought about what would the customer feel when they have this very expensive gadget and it suddenly hangs without any way of fixing it other than draining the battery or going to the Apple Store? I tell you what, they don't have to worry because I'm gonna give them a feedback, "I feel so frustrated and so unsatisfied I just want to return this thing and get a smaller mp3 player that delivers the results". I googles the keywords "my ipod hanged" and guess what? There were a lot of people who also suffers from this same issue. Some just consider it normal for an IPOD. NORMAL? The customer is paying a lot for this and we call it normal? You know what really bugs me?
#1 I cannot return this gadget. Why? because I am in the Philippines and I think the policy is just replacement (as long as my warranty is still good)
#2 Even if they will replace my IPOD with a new one, the time I used in organizing and putting album covers to the song are priceless.
#3 What if my warranty expires and my IPOD will just drop dead? Apple Care anyone?

Recommendation:
1. Do not buy an Ipod. Settle with an mp3 player that does the job. I used to have Creative mp3 player and it's still functioning well after using it for 3 years. I bought an Ipod because of bigger space but it turns out to be a very bad choice.
2. Do not be a victim of the Apple Hype. I have three words for you - "It's just apple."
3. If you are tempted to buy an Ipod, try to settle for USB-type Ipods. I guess they are more durable.

I hope I have influenced some buying decisions. Have a nice day!